How Malaysian SMEs Can Boost Cash Flow Amid Economic Uncertainty

In Malaysia, small and medium-sized enterprises (SMEs) make up 97% of all businesses and employ nearly half of the national workforce — making them the bedrock of the economy. 

Despite their importance,  SMEs remain financially more vulnerable than larger companies. With fewer assets, lower cash reserves, and limited productivity tools, many were hit especially hard during . Covid-19 pandemicAccording to a recent survey by the Small and Medium Enterprises Association (SAMENTA), 34% of SMEs saw a significant decline in sales of more than 20% in 2020, compared to the previous year.

While small businesses can’t predict every challenge, managing cash flow effectively can significantly help them remain stable and on track – even in times of economic stress.

This article outlines four key strategies to help Malaysian SMEs strengthen cash flow and build long-term financing health.

Addressing Short-Term Financial Needs

Maintaining liquidity is critical for SMEs, especially during periods of uncertainty.. Financial institutions are encouraged to continue supporting SMEs facing cash-flow challenges, helping to prevent otherwise solvent firms from going bankrupt due to temporary cash flow issues. . 

Peer-to-Peer (P2P) financing has emerged as a flexible alternative for SMEs. In 2020 alone, P2P platforms in Malaysia facilitated 15,862, raising RM1.14 billion and  supporting 2,801 SMEs. Notably, 7% of these campaigns secured funding amounts exceeding RM200,000 – demonstrating strong market confidence in this funding model.

While current credit facilities are intended to be short-term and provide emergency liquidity, it is important to ensure flexibility in loan durations and terms to truly support business recovery.

Enabling Digital Transformation

Digitalisation can drive both cost efficiency and revenue growth – but many SMEs still struggle to make the shift. The digitalisation of SMEs during COVID-19 relies heavily on the support of both the government and key stakeholders. Public-private partnerships play a vital role in driving this transformation, as they can help accelerate digitisation and automation efforts while also potentially lowering the costs of essential digital infrastructure.

For instance, the Malaysia Digital Economy Corporation (MDEC) partnered with 237 local tech companies to offer discounts and incentives aimed at encouraging SMEsadopt digital solutions. 

Despite these efforts, only 25% of Malaysian businesses accelerated digital transformation plans due to COVID-19, while 60% slowed down –  primarily because of tight  cash flow.

Interestingly, despite financial constraints, a survey revealed that the top priority for 53% of businesses in March 2020 was introducing new technology to continue operating, followed by saving and reorganising the business.

Figure: Priorities for business in March 2020.

This highlights that while digitalisation was a clear priority, lack of resources held many SMEs back. Strategic investment in digital tools, even in small steps, can unlock long-term gains and improve overall business resilience.

Build Strategic Partnerships

Public-private partnerships are key enablers for SME survival and growth. Government initiatives like the National Economic Recovery Plan (PENJANA) have provided matching grants, tax relief, and financing schemes to help SMEs digitise, expand, and recover from crises. For example, under PENJANA, over RM700 million in matching grants was disbursed to help SMEs adopt digital solutions, while programs like Selangor Advance provided upfront payments for government contractors to ease cash flow pressures. Collaborating with banks, fintech companies, industry associations, and government bodies can open doors to new resources, networks, and expertise that support both cash flow and long-term growth.

Increase Awareness of Available Support Measures and Initiatives

Many SMEs may be missing out on crucial financial support due to a lack of awareness of what exists.

In the same  SAMENTA survey, nearly half of respondents were unsure of how they could benefit from measures introduced in the 2021 Budget. Bridging this awareness gap – through education, outreach, and clearer communication – is crucial to ensuring that support programs reach the businesses that need them the most.

Conclusion

While Malaysian SMEs face a challenging environment, they can boost their cash flow by combining smart financial management, embracing technology, and tapping into external partnerships and financing options. By strengthening their resilience and adaptability, these businesses can not only survive economic uncertainty but also position themselves for long-term success.

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*The information provided in this article is based on the current tax laws and regulations at the time of publication. As tax laws and deadlines may change, it is advisable to consult with the Inland Revenue Board of Malaysia (LHDN) or a professional tax advisor for the most up-to-date and accurate information regarding your specific circumstances.